FAQ

How reach 55mm back focal length with ASI cameras? We prepared detailed guidelines for all our cameras. Notice: About small format, 174, 178, 385, 290, 224, 185, etc. The pacakge does not include some adapters, please take a look at the diagram of package list in product description.               […]

What is amp-glow? Amp-glow is a generalized term and has been used in CCD era. It originally referred to “amplifier glow”, however these days it generally refers to any kind of “glow” in the image that is caused by the camera itself. Glows are areas of the image that become brighter than neighboring areas due […]

Applicable Product(s) : ASI Cool and Pro Cameras Description:  Why the fan does not run? Why the temperature does not go down? What should I prepare? Install ASI Camera drivers : https://astronomy-imaging-camera.com/software/ install latest capture softwares : https://astronomy-imaging-camera.com/software/ Answer: Make sure a 12V DC power cable is connected and the red LED is on. You can […]

Applicable Product(s) :All ASI Cameras Description:  When you use ASI camera for the first time, you may bump into some problems, this post will help you get familiar with your camera ASAP. What should I prepare for imaging? Install ASI Camera drivers : https://astronomy-imaging-camera.com/software/ Install latest capture softwares : https://astronomy-imaging-camera.com/software/ Q:Why is the preview screen […]

Applicable Product(s) : All ASI Cameras Description: When you use ASI camera for the first time, you may bump into some problems, this post will help you get familiar with your camera ASAP. What should I prepare for imaging? Install ASI Camera drivers : https://astronomy-imaging-camera.com/software/ Install latest capture softwares : https://astronomy-imaging-camera.com/software/ Answer: Please try to […]