Product Description
The anti-dew heater strip is used for anti-dew on the front window of the ASI cooled cameras.
This  kit includes the zip-tie, anti-dew heater strip and an Y power cord：
The thickness of the anti-dew heater strip is 0.2~0.3mm.
The “Y” power cord is designed to connect in-line with the cooler power supply for convenience.
And we recommend a DC adapter giving 12V at 0.35 A resulting in a heating power on the strip that is around 4.2 watts. You can use one and same power cord to power both the fan and heater simultaneously, but make sure not to exceed recommended amount of Ampere.
NOTE: for many ASI-cameras a heater strip is not necessary since they have one that is build into the cameras itself.
ASI071MC-P/ASI6200/ASI2600/ASI2400 cameras come with anti-dew heater that will heat the protective glass to avoid any dew problems.
For ASI183/ASI1600/ASI294/ASI533 cameras, the heat emitting from the TEC will be conducted to the camera case and avoid any dew problems when TEC cooling system working.
How to use it?
- Tear out the protective film on adhesive tape
2. Put the anti-dew heater strip on the front facing of the camera and make sure the black cable is in the right position (lining next to the DC plug at the rear end)
3. Tie the black cable with a zip-tie on the camera body.
4. Plug in the power cord, then everything is done.
Now you should be dew-free while shooting with the camera.
NOTICE: Be careful about welding portion, it is vulnerable can not holding very strong pull.
Shipping & Delivery
Fast Shipping: we will choose DHL, UPS, FedEx etc to deliver it. Usually you will get your package within 15-20 days.
- Fast Shipping(amount ≧ 199USD) for free
- Fast Shipping(amount < 199USD) : $30.00 (We do not provide free shipping from now on.)
Introduction
- It will take around 60-90 days for shipment via ePacket/China Post Registered Air Mail/EMS, which can’t be guaranteed due to force majeure. If you can’t get the air mail package after 2months, please let us know ASAP: info@zwoptical.com
- Customers from Brazil and Chile should leave a message to provide your CPF or CNPJ as your custom needs it.
- Customers from Russia need to provide the complete English name with three words as well as the English shipping address.
Tracking site
DGM: http://webtrack.dhlglobalmail.com/?locale=en-US
China air mail:Â http://www.17track.net/en
Tax
- The price list on our website is USD without tax.
- Please note that buyers are liable to pay tax involved, such as Import tax, VAT , customs handling fee, etc. The additional fees may be collected at time of delivery by courier.
- For best local service we advise customers buy our cameras from local dealers.
Warranty & Return
1. ZWO hereby declares that it will provide customers with a warranty period of 2 years for ZWO branded products (excluding APO), as per this policy. APO products will be covered by a 1-year free warranty service, starting from the day following the receipt of the product by the customer. For ASIAIR Plus users, the warranty period will commence from the day of device activation.
2. If a User encounters the following Dead on Arrival (DOA) and contacts ZWO within the corresponding time limit to issue the Product purchase invoice and relevant evidence, ZWO will provide door-to-door pick-up service and, as appropriate, after-sale replacement (or partial replacement), repair or return (or partial return) service for the following Products:
1) Product quality problem
Provided that a User detects a quality problem and contacts ZWO within 30 days after receipt of the Products, and ZWO support team confirms that the Products indeed have a quality problem or defect after their inspection, ZWO will provide free replacement service towards such Products;
2) Product transportation problem
Provided that a User finds obvious signs of bubbling, serious overstocking, or deformation on the outer package of the Products upon receipt of the Products, and provides ZWO with pictures of the outer package and proof of receipt within 3 days after receipt of such Products, ZWO support team will verify the actual shipper and determine the responsible party for such transportation problem. In the event that ZWO is the actual shipper, ZWO will be responsible for providing the relevant return or replacement service, however, if the Products are directly sold or transported to the User by an agent of ZWO, the agent will be responsible for providing the relevant return or replacement service.
3. If the Products are under the following circumstances, they are not within the scope of warranty service, ZWO may provide maintenance services to the Users:
1) The Warranty Period of the Products has expired; or
2) The Products are injected into liquid or affected by moisture or corrosion; or
3) The Products are damaged by an external force (such as the broken of the camera protection window glass, the deformation of the product shell, the broken of the USB port, etc.); or
4) Disassembling, repairing by a third party, refurbishment of the Products (such as downloading erroneous firmware) without the written authorization of ZWO; or
5) The product system is modified, or the maintenance notice is lost or changed; or
6) Product quality problem caused by installation not following the requirements or instructions for the Products; or
7) Physical damage or failure of the Products caused by the force majeure (such as strong vibration or extrusion such as flood, fire, earthquake, or thunder stroke); or
8)Damage caused by the improper User operation during the period of shooting or use, such as using without the equipment protection or direct shooting of the sun; or
9) No valid purchase invoice or warranty certificate; or
10) The Products are second-hand products.
Any quality problem with the accessories or other parts of the Products is not a condition for the return or change of the Products, and the User may solely request to replace the accessories with new ones, which shall be handled after verification by ZWO support team.
If the issue with your ZWO product was caused by certain damage (such as severe damage not covered by the 2-year warranty), you might have to pay the replacement value.
4. For the normal repair or replacement of the Products during the Warranty Period, the User will bear the return cost. When returning the Products, Users shall specify the actual reasons for the damage to the Products, and shall provide the corresponding valid certificates, such as pictures or videos, etc.
For the Products that need to be replaced after being confirmed by ZWO in writing, the User shall return the Products with the complete package, together with all accessories, manuals, etc., to the address designated by ZWO.
By sending back the product to ZWO, the User agrees to pay out-of-warranty fees that may arise during the repair process of the product. ZWO will send back the product after charging.
5. If a User encounters any problem during the use of ZWO Products, you may at any time contact ZWO for technical support via ZWO Support.
For the Products that need to be returned for after-sales service, ZWO will provide the corresponding RMA code for reference.
ZWO will not accept any products having no RMA code that have been returned privately without ZWO written confirmation.
6. If a User purchases the ZWO Products from a ZWO agent, the User may contact the ZWO agent directly for the relevant after-sales service.
Our website is continuously updated with the most recent camera drivers as well as software for DSO and planetary imaging. Please make sure the most recent Driver and software have been installed before you start shooting:
It is also recommended to read the Manuals first before shooting.
Tim Rigg – :
Hi
I have a MSI533 and I am about to fit your dew band, can this be powered from my Lynx astro dew controller which gives a pulsed 12v or must it be in line withe the camera power?
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Support@ZWO – :
Your camera is 533 which is not necessary to use this Anti-dew heater strip.
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slawek – :
Hello,
do I correctly understand that anti dew heater is not required for PRO versions mentioned below as internal heat emmited by TEC will avoid dew problems?
”For ASI183/ASI1600/ASI294/ASI533 cameras, The heat emitting of TEC will be conducted to the camera case and avoid any dew problems when TEC cooling system working.”
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sara.liu – :
Yes, you are right.
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Philip Hoffer – :
Is this compatible with the ASI 183 MM Pro ?
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sara.liu – :
Yes
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Dazee – :
Hi there, do you have dew heaters for the 120 mini and the 224 color cameras please?
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Katherine Tsai – :
We do not have and I think the uncooled camera does not need this.
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Dean – :
is the dew heater recommended / needed for the ASI385 color cooled camera ?
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Moson – :
It’s not necessary to use this Anti-dew heater strip in ASI385MC cooled camera.
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Matteo – :
Hi, is this needed (and compatible) for the ASI294 MC Pro in high humidity environments?
Thank you
Matteo
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Katherine Tsai – :
It can be used on ASI294MC Pro, but I will recommend you use the camera in Relative Humidity 20%~80%
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Ed Hunnell – :
Do you have a version that fits the ASI128MC Pro?
Thx,
Ed
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Katherine Tsai – :
Hi Ed,
128MC pro come with the Anti-dew function itself ,it could be found in the software.
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David Fielder – :
Hello Sam,
I have the version 2 of the 1600MM Cooled and have been very pleased with it.
I’ve bought and attached the dew heater to it. What is the plug end specifications for it? I want to buy an adapter to my Kendrick Dew heater controller so I can regulate the amount of power like the rest of my dew heaters (on the SCT, finderscope,etc). That way I can save battery powder where possible. Thanks!
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Sean Wang – :
DC 12V 5.5MM*2.1MM, center positive.
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Rodrigo (verified owner) – :
Hi Sam
I have the dew heater in my ASI 1600mm V3 and I noticed that does not feel warm when I touch it. I am using the recommend power source you sell here. Does it mean that the heater is not working?
Thank you
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Sean Wang – :
Our engineer will contact with you in emails.
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Martin (verified owner) – :
Ha ha, sorry! Found it now! 🙂
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Martin (verified owner) – :
Is there a manual for how to install the dew heater on the camera?
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Sam Wen – :
it’s very easy, just paste it to the front cover
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BAX (verified owner) – :
Hello SAM, I have ordered 2 of them. Still processing since 11.14.2017. Is this normal ?
THKS
JEFF
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Sam Wen – :
we just have it instock and will send soon
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Matteo – :
Hi, i would like to use it for a ZWO ASI 120 MC cooling project. Can I use it for this camera and is it possible to have the dimensions of inner and outer diameter of the heating element? Thanks in advance
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Diego Gomez – :
Hello there,
Dumb question: Is this heater required for any of the newest cooled cameras (for example, 071MC-C ) or just for the 1600MC/MM-Cool?
Many thanks, Diego
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Sam Wen – :
this is just for 1600, but if you can use it if you have such problem with 071
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Chris – :
Hi Sam
I have the 1600MM Cool and suffer from the dewing problem.
I have the Mini EFW attached but use no spacers. I have perfect focus.
If I use the dew heater, is this likely to effect my focus?
I certainly do not understand what the extra spacers are for.?
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Sam Wen – :
the extra spacers are allowed to adjust the angle of the sensor
you don’t need it if you have perfect focus
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Rodrigo (verified owner) – :
Hi Sam
Could you explain a bit more about the power requiriments? You mention 12v 0.35A. If connected the cámara and the heater to the power source you selll (12v 5a) then you have 3a left. Would this damage the heater theb which only needs 0.35a?
Thank you
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Sam Wen – :
no, it need only 0.35A
just make sure the power supply can provide enough current >0.35A
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Ron Bokleman – :
“And we recommends 12V at 0.35A DC adapter where the heating power on the strip is ~4.2 watts. You can use one and same power cord to power both the fan and heater simultanously, but make sure not to exceed recommended amount of Ampere.”
I power my camera with a 2amp 12volt power supply when on 110volt electric. Will this be too much for the dew heater to handle and burn it out…or is that OK? When in the field running off a 12 volt battery, I assume this won’t be an issue as the AMPs are lower.
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Sam Wen – :
no, this heater only need 0.35A, the power supply just need to be higher than this
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Done – :
Strange.
You we put on the market a crude product.
Then you issue completions. Paid.
What engineers receive the money for?
Thanks!
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immgr (verified owner) – :
Sam – I don’t understand the purpose of the 2 spacers. Are they necessary if attaching to the ZWO EFW 8 filter wheel?
Thanks,
Gary
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Sam Wen – :
no, this is not necessary
you can use the spacer to adjust the direction of the sensor
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Rodrigo – :
Hi Sam
Is the anti-dew heater necessary for the ASI 1600 cooled mono version 3, considering the new mechanical improvements?
Thank you
Rodrigo
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Sam Wen – :
this depends on the humidity, I think 100% humidity still need the anti-dew heater
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