Product Description
$199.00
Shipping & Delivery
Fast Shipping: we will choose DHL, UPS, FedEx etc to deliver it. Usually you will get your package within 15-20 days.
- Fast Shipping(amount ≧ 199USD) for free
- Fast Shipping(amount < 199USD) : $30.00 (We do not provide free shipping from now on.)
Introduction
- It will take around 60-90 days for shipment via ePacket/China Post Registered Air Mail/EMS, which can’t be guaranteed due to force majeure. If you can’t get the air mail package after 2months, please let us know ASAP: info@zwoptical.com
- Customers from Brazil and Chile should leave a message to provide your CPF or CNPJ as your custom needs it.
- Customers from Russia need to provide the complete English name with three words as well as the English shipping address.
Tracking site
DGM: http://webtrack.dhlglobalmail.com/?locale=en-US
China air mail: http://www.17track.net/en
Tax
- The price list on our website is USD without tax.
- Please note that buyers are liable to pay tax involved, such as Import tax, VAT , customs handling fee, etc. The additional fees may be collected at time of delivery by courier.
- For best local service we advise customers buy our cameras from local dealers.
Warranty & Return
1. ZWO hereby declares that it will provide customers with a warranty period of 2 years for ZWO branded products (excluding APO), as per this policy. APO products will be covered by a 1-year free warranty service, starting from the day following the receipt of the product by the customer. For ASIAIR Plus users, the warranty period will commence from the day of device activation.
2. If a User encounters the following Dead on Arrival (DOA) and contacts ZWO within the corresponding time limit to issue the Product purchase invoice and relevant evidence, ZWO will provide door-to-door pick-up service and, as appropriate, after-sale replacement (or partial replacement), repair or return (or partial return) service for the following Products:
1) Product quality problem
Provided that a User detects a quality problem and contacts ZWO within 30 days after receipt of the Products, and ZWO support team confirms that the Products indeed have a quality problem or defect after their inspection, ZWO will provide free replacement service towards such Products;
2) Product transportation problem
Provided that a User finds obvious signs of bubbling, serious overstocking, or deformation on the outer package of the Products upon receipt of the Products, and provides ZWO with pictures of the outer package and proof of receipt within 3 days after receipt of such Products, ZWO support team will verify the actual shipper and determine the responsible party for such transportation problem. In the event that ZWO is the actual shipper, ZWO will be responsible for providing the relevant return or replacement service, however, if the Products are directly sold or transported to the User by an agent of ZWO, the agent will be responsible for providing the relevant return or replacement service.
3. If the Products are under the following circumstances, they are not within the scope of warranty service, ZWO may provide maintenance services to the Users:
1) The Warranty Period of the Products has expired; or
2) The Products are injected into liquid or affected by moisture or corrosion; or
3) The Products are damaged by an external force (such as the broken of the camera protection window glass, the deformation of the product shell, the broken of the USB port, etc.); or
4) Disassembling, repairing by a third party, refurbishment of the Products (such as downloading erroneous firmware) without the written authorization of ZWO; or
5) The product system is modified, or the maintenance notice is lost or changed; or
6) Product quality problem caused by installation not following the requirements or instructions for the Products; or
7) Physical damage or failure of the Products caused by the force majeure (such as strong vibration or extrusion such as flood, fire, earthquake, or thunder stroke); or
8)Damage caused by the improper User operation during the period of shooting or use, such as using without the equipment protection or direct shooting of the sun; or
9) No valid purchase invoice or warranty certificate; or
10) The Products are second-hand products.
Any quality problem with the accessories or other parts of the Products is not a condition for the return or change of the Products, and the User may solely request to replace the accessories with new ones, which shall be handled after verification by ZWO support team.
If the issue with your ZWO product was caused by certain damage (such as severe damage not covered by the 2-year warranty), you might have to pay the replacement value.
4. For the normal repair or replacement of the Products during the Warranty Period, the User will bear the return cost. When returning the Products, Users shall specify the actual reasons for the damage to the Products, and shall provide the corresponding valid certificates, such as pictures or videos, etc.
For the Products that need to be replaced after being confirmed by ZWO in writing, the User shall return the Products with the complete package, together with all accessories, manuals, etc., to the address designated by ZWO.
By sending back the product to ZWO, the User agrees to pay out-of-warranty fees that may arise during the repair process of the product. ZWO will send back the product after charging.
5. If a User encounters any problem during the use of ZWO Products, you may at any time contact ZWO for technical support via ZWO Support.
For the Products that need to be returned for after-sales service, ZWO will provide the corresponding RMA code for reference.
ZWO will not accept any products having no RMA code that have been returned privately without ZWO written confirmation.
6. If a User purchases the ZWO Products from a ZWO agent, the User may contact the ZWO agent directly for the relevant after-sales service.
Our website is continuously updated with the most recent camera drivers as well as software for DSO and planetary imaging. Please make sure the most recent Driver and software have been installed before you start shooting:
It is also recommended to read the Manuals first before shooting.
Do you have question, answer or comment? Post here!
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Lloyd Mainwaring – :
I notice it states the first batch will be dispatched in Dec, if I place an order right now would I be in that first batch? If not when could I expect delivery?
Lloyd
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chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
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robert.temmerman@telenet.be – :
Hi,
Does the Asiair Mini and it’s software support the older 120MC USB 2.0 guidecamera?
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chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
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Thomas – :
I have a quick question regarding the USB-C Port. In the specs it mentions it could be used to power the ASAIR mini from a 5V power source, a power bank for example. Did you get to test it out if that’s indeed the case? And do you know if powered by a 5V powerbank would you be able to use the 12V outlets of the ASIAIR for powering the cooling of your imaging camera? That would be a game changer for off-grid imaging.. Thank you for your response
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chole le – :
Hello! If ASIAIR mini powered by 5V, it cannot power cameras.
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Amaar – :
Hi, I had a question regarding the asiair plus and power draw. I have a asi533mc pro, ioptron gem28 that are running off 2 of the 4 available dc ports. I wish to also attach 2 svbony dew heaters. when i connected them to the dc ports, they said that power draw was more than 6A, so i removed the 2 dew heaters and attached them to the asiair usb ports and they seem to be working fine. I was just wondering if this is ok to do or if there will be consequences if I do not change this setup
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chole le – :
Hello! Please contact our support(support@zwoptical.com). They have the expertise and resources to assist you effectively.
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Jim Tucker – :
Does the USB Type-C port support extra memory storage? For example, can you use a micro-SD card in a UBC Type-C adapter to increase on-board file capacity similar to using an SD card with the ASIAIR Plus?
Thanks,
Jim
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chole le – :
Hi! The storage space of eMMC is 32GB, free space is 20GB.
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Ed – :
Hi,
Can you confirm compatibility with the iOptron GEM28 ? Thx
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chole le – :
Hi！The ASIAIR mini is compatible with iOptron GEM28.
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Alain Lavigne – :
Hi. I already have asiair pro plus, and its wonderful. Does the mini asiair supports nikon z50. Thank you.
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chole le – :
Hello! ASIAIR mini cannot work with Nikon Z50 now.
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Martin – :
Hi,
Are Olympus Mirrorless DSLR supported, like the OM-E-10Mk2?
CS, Martin
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chole le – :
Hi! I’m sorry, the ASIAIR mini cannot support Olympus Mirrorless DSLR.
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Daniel Chan – :
1) Does it support usb drive (driver) and ,
2) video support same frame as the larger brother?
Thx
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chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for support!
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KARUTHTHIRUMAN THEVANANTHAM – :
HELLO SIR,
KARUT.T, PHOTOGRAPHER. ASIAIR MINI SUPPORT LIVE STACK AND VIDEO STACK, TO SAVE ALL FILES (FOR EXAMPLE LONG EXPOSURES TAKE LONG KB, ADOBE RAW 25 000 KB). TO MAKE VIDEO, SUPPOSE TO SAVE ALL FILES CAN WE USE ANY EXTERNAL DEVICE (USB DRIVE, SD CARD OR MINI SD CARD).
THANK YOU
KARUT.T
PHOTOGRAPHER
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Stewart – :
Can it be charged with the normal power bank using USB-C (instead of the 12V power cable)?
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chole le – :
Yes.
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Roman – :
Hi all
Asiair mini is compatible with Az GTi wifi goto mount EQ
Thank you for answering
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Roman – :
Hi all,asiar is compatible with Az GTi wifi goto mount EQ.
Thank you
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Alexander K. – :
Warum hat der Asiair mini nur usb2.0 Anschlüsse. Funktionieren die Kameras problemlos oder gibt es da einen datenstau
Gruß Alex
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chole le – :
Hello! We apologize for this inconvenience. Please contact our support(support@zwoptical.com). They have the expertise and resources to assist you effectively.
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Robert – :
Can the USB-C port be used to control cameras?
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chole le – :
Hello! Can you tell me your camera type? Thank you.
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KARUTHTHIRUMAN THEVANANTHAM – :
HELLO SIR,
YOU HAVE ANY OTHER OPTIONS, RATHER THAN EMMC STORAGE, BIG FILES CAN WE STORE IN USB FLASHDRIVES.
THANK YOU
YOUR’S TRULY
KARUT.T
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Mathieu – :
*PWM* ?
Does the Mini has a PWM module on the 12V DC ports to control the power for the dew heaters like the AA+ ?
Website says NO “Output voltage monitor” so I am wondering…
Thanks!
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chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
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Albert – :
How much free-space memory does the mini have for storing images? Can I run my zwo imaging camera to the type C usb port or is it only for power/image export?
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chole le – :
Hi! The storage space of eMMC is 32GB, free space is 20GB.
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KARUTHTHIRUMAN THEVANANTHAM – :
HELLO SIR,
HOW MANY GB (16, 32, 64 AND 128) STORES IN YOUR MINI ASIAIR DEVICE BEFORE YOU TRANSFER TO YOUR PERSONEL COMPUTERS.
THANK YOU
YOUR’S TRULY
KARUT.T
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Memory Ji – :
ASIAIR Mini has 32GB, but the available space is 20GB.
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Gorkem Koray Oz – :
There is no info of storage amount in the product page. Especially for a product lacking an sd card suppport, it is very important to know how much storage the mini has. How much storage does it have? Asiair mini also doesn’t have any manuals in the Software&Manuals section.
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chole le – :
Hi! The storage space of eMMC is 32GB, free space is 20GB.
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