ASIAIR Plus

$299.00$547.00

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SKU: ZWO ASIAIR-PLUS Categories: ,

Product Description

Note:

Kindly note that the power adapter is not included, please click this link to buy a 12V power adapter. There are 4 different standards for different countries, please make sure you selected the correct adapter when placing the order.

https://astronomy-imaging-camera.com/product/acdc-adapter-12v-5a-for-cooled-cameras

For the manual, please click the link to get it:

https://www.yuque.com/zwopkb/asiair

Shipping & Delivery

Fast Shipping: we will choose DHL, UPS, FedEx etc to deliver it. Usually you will get your package within 15-20 days.

  • Fast Shipping(amount ≧ 199USD) for free
  • Fast Shipping(amount < 199USD) : $30.00 (We do not provide free shipping from now on.)

Introduction

  1. It will take around 60-90 days for shipment via ePacket/China Post Registered Air Mail/EMS, which can’t be guaranteed due to force majeure. If you can’t get the air mail package after 2months, please let us know ASAP: info@zwoptical.com
  2. Customers from Brazil and Chile should leave a message to provide your CPF or CNPJ as your custom needs it.
  3. Customers from Russia need to provide the complete English name with three words as well as the English shipping address.

Tracking site

DGM: http://webtrack.dhlglobalmail.com/?locale=en-US

China air mail: http://www.17track.net/en

 

Tax

  • The price list on our website is USD without tax.
  • Please note that buyers are liable to pay tax involved, such as Import tax, VAT , customs handling fee, etc. The additional fees may be collected at time of delivery by courier.
  • For best local service we advise customers buy our cameras from local dealers.

 

Warranty & Return

1. ZWO hereby declares that it will provide customers with a warranty period of 2 years for ZWO branded products (excluding APO), as per this policy. APO products will be covered by a 1-year free warranty service, starting from the day following the receipt of the product by the customer. For ASIAIR Plus users, the warranty period will commence from the day of device activation.

2. If a User encounters the following Dead on Arrival (DOA) and contacts ZWO within the corresponding time limit to issue the Product purchase invoice and relevant evidence, ZWO will provide door-to-door pick-up service and, as appropriate, after-sale replacement (or partial replacement), repair or return (or partial return) service for the following Products:
1) Product quality problem
Provided that a User detects a quality problem and contacts ZWO within 30 days after receipt of the Products, and ZWO support team confirms that the Products indeed have a quality problem or defect after their inspection, ZWO will provide free replacement service towards such Products;
2) Product transportation problem
Provided that a User finds obvious signs of bubbling, serious overstocking, or deformation on the outer package of the Products upon receipt of the Products, and provides ZWO with pictures of the outer package and proof of receipt within 3 days after receipt of such Products, ZWO support team will verify the actual shipper and determine the responsible party for such transportation problem. In the event that ZWO is the actual shipper, ZWO will be responsible for providing the relevant return or replacement service, however, if the Products are directly sold or transported to the User by an agent of ZWO, the agent will be responsible for providing the relevant return or replacement service.

3. If the Products are under the following circumstances, they are not within the scope of warranty service, ZWO may provide maintenance services to the Users:
1) The Warranty Period of the Products has expired; or
2) The Products are injected into liquid or affected by moisture or corrosion; or
3) The Products are damaged by an external force (such as the broken of the camera protection window glass, the deformation of the product shell, the broken of the USB port, etc.); or
4) Disassembling, repairing by a third party, refurbishment of the Products (such as downloading erroneous firmware) without the written authorization of ZWO; or
5) The product system is modified, or the maintenance notice is lost or changed; or
6) Product quality problem caused by installation not following the requirements or instructions for the Products; or
7) Physical damage or failure of the Products caused by the force majeure (such as strong vibration or extrusion such as flood, fire, earthquake, or thunder stroke); or
8)Damage caused by the improper User operation during the period of shooting or use, such as using without the equipment protection or direct shooting of the sun; or
9) No valid purchase invoice or warranty certificate; or
10) The Products are second-hand products.
Any quality problem with the accessories or other parts of the Products is not a condition for the return or change of the Products, and the User may solely request to replace the accessories with new ones, which shall be handled after verification by ZWO support team.
If the issue with your ZWO product was caused by certain damage (such as severe damage not covered by the 2-year warranty), you might have to pay the replacement value.

4. For the normal repair or replacement of the Products during the Warranty Period, the User will bear the return cost. When returning the Products, Users shall specify the actual reasons for the damage to the Products, and shall provide the corresponding valid certificates, such as pictures or videos, etc.
For the Products that need to be replaced after being confirmed by ZWO in writing, the User shall return the Products with the complete package, together with all accessories, manuals, etc., to the address designated by ZWO.
By sending back the product to ZWO, the User agrees to pay out-of-warranty fees that may arise during the repair process of the product. ZWO will send back the product after charging.

5. If a User encounters any problem during the use of ZWO Products, you may at any time contact ZWO for technical support via ZWO Support.

For the Products that need to be returned for after-sales service, ZWO will provide the corresponding RMA code for reference.
ZWO will not accept any products having no RMA code that have been returned privately without ZWO written confirmation.

6. If a User purchases the ZWO Products from a ZWO agent, the User may contact the ZWO agent directly for the relevant after-sales service.

Our website is continuously updated with the most recent camera drivers as well as software for DSO and planetary imaging. Please make sure the most recent Driver and software have been installed before you start shooting:

It is also recommended to read the Manuals first before shooting.

Do you have question, answer or comment? Post here!

  1. Avatar

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    Is the ASIAIR Plus compatible with the Canon EOS Ra?




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      Yes,it is.




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    (verified owner):

    Is ASI AIR PLUS compatible with a Nikon D80 camera?




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      No, it isn’t.




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    (verified owner):

    When will the next shipment of units be after this initial 100 units ship in November?




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      Not sure yet, orders are arranged by the time we receive it, please wait kindly; )




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    How much does the body weigh?




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      The weight is approximately 212g.




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    Pro:
    – no cables necessary from mount/telescope to Computer

    Contra:
    – I don’t like the fact that I can use it only with Tablets or smartphones (small screen and only touchscreen and no mouse or keyboard) and not with the PC
    – for me the possibiliy to use firecapture is a must, because of the Autorun-Scripts etc.for planetary imaging
    – as a conclusion the main negative point is the lack of using non proprietary software with ASCOM-drivers

    That means it would like to buy it because of its LAN und WLAN-capabilities but I cannot because of the non-compability I described above.

    Greetings




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      Thanks for your advice.
      ASIAIR app is designed to run on a mobile device, not a laptop,
      but you can use a simulator such as Bluestacks to run it on Windows.




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    The ASIAIR Pro can plate solve between 0.2 and 33 degree FoV. Is this different in the Plus?




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      No, the same as ASIAIR Pro.




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  7. Avatar

    (verified owner):

    I didn’t see anything about a power supply for this unit. Can I use the current power supply I have with the Pro




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      Exactly.




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    ASIAIR Plus
    can I connect via wifi to the Celestron evolution?




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    Does the imaging setup have a “Mosaic” setup mode? How to do that?




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      Not yet, we will convey your request to R&D




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    Will this work with a Sony A7III or must I buy a ZWO camera and scope?




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      Not yet, receive your request, we will convey it to our devs.Please kindly find the DSLRs support list in the product page.




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    Support for Sony cameras?




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      Sorry, does not support Sony cameras yet, your request is received, will convey it to our devs.




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    Q1: When will you charge credit cards? At the time of (pre)order or shipment?
    Q2: Will there be a combo offer of the asiair plus with a guide cam (asi120mm mini)?




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      Re 1:When order placed
      Re 2:Yeah, there will be when it is in stock.




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    Is this still only compatible with ZWO cameras or can I use any camera from any manufacturer?




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      Yeah, still as before.




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    Is there a trade in program for the previous version as there was for the first version?




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      Sorry, no trade in program. We have the experience officer activity.




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    Can the 12V power ports provide power for the ASI6200MC?




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      No, it can’t.




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    I just purchased the ASIAIR Plus a few months ago and want to upgrade to the Plus. Is there a way those of us can upgrade for a reasonable cost?




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      Thanks for your support.
      We are sorry to say that no upgrade service yet.




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    Can asiair plus do auto focusing?




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      Definitely.




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  18. Avatar

    (verified owner):

    Does the ASIair Plus have added power capacity to support the asi 2600 cooled camera?




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      Not yet.




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    Does the Plus have updated internals compared to the Pro beyond storage? More powerful cpu? More ram?




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      The Plus has a new eMMC storage, dual-band antenna, power real-time monitoring, rich device to connect.
      It has 20 GB ram, and there is a SD card slot, the maximum storage of the SD card is 512 GB.




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    Well I was about to buy ASIAIR Pro, should I wait??? What are the main différences between Pro and Plus?
    I would like to take part on the ASIAIR Plus Expérience Officers, but do not own a Pro version…




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      Yeah, the ASIAIR Plus is so hit, I’m afraid you have to wait.
      The main differences are adding eMMC storage, dual-band antennas, real-time power monitoring, and abundant device connections.
      Sorry to hear that…




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