$299.00–$547.00
In stock!
https://astronomy-imaging-camera.com/product/acdc-adapter-12v-5a-for-cooled-cameras
Fast Shipping: we will choose DHL, UPS, FedEx etc to deliver it. Usually you will get your package within 15-20 days.
Introduction
Tracking site
DGM: http://webtrack.dhlglobalmail.com/?locale=en-US
China air mail: http://www.17track.net/en
1. ZWO hereby declares that it will provide customers with a warranty period of 2 years for ZWO branded products (excluding APO), as per this policy. APO products will be covered by a 1-year free warranty service, starting from the day following the receipt of the product by the customer. For ASIAIR Plus users, the warranty period will commence from the day of device activation.
2. If a User encounters the following Dead on Arrival (DOA) and contacts ZWO within the corresponding time limit to issue the Product purchase invoice and relevant evidence, ZWO will provide door-to-door pick-up service and, as appropriate, after-sale replacement (or partial replacement), repair or return (or partial return) service for the following Products:
1) Product quality problem
Provided that a User detects a quality problem and contacts ZWO within 30 days after receipt of the Products, and ZWO support team confirms that the Products indeed have a quality problem or defect after their inspection, ZWO will provide free replacement service towards such Products;
2) Product transportation problem
Provided that a User finds obvious signs of bubbling, serious overstocking, or deformation on the outer package of the Products upon receipt of the Products, and provides ZWO with pictures of the outer package and proof of receipt within 3 days after receipt of such Products, ZWO support team will verify the actual shipper and determine the responsible party for such transportation problem. In the event that ZWO is the actual shipper, ZWO will be responsible for providing the relevant return or replacement service, however, if the Products are directly sold or transported to the User by an agent of ZWO, the agent will be responsible for providing the relevant return or replacement service.
3. If the Products are under the following circumstances, they are not within the scope of warranty service, ZWO may provide maintenance services to the Users:
1) The Warranty Period of the Products has expired; or
2) The Products are injected into liquid or affected by moisture or corrosion; or
3) The Products are damaged by an external force (such as the broken of the camera protection window glass, the deformation of the product shell, the broken of the USB port, etc.); or
4) Disassembling, repairing by a third party, refurbishment of the Products (such as downloading erroneous firmware) without the written authorization of ZWO; or
5) The product system is modified, or the maintenance notice is lost or changed; or
6) Product quality problem caused by installation not following the requirements or instructions for the Products; or
7) Physical damage or failure of the Products caused by the force majeure (such as strong vibration or extrusion such as flood, fire, earthquake, or thunder stroke); or
8)Damage caused by the improper User operation during the period of shooting or use, such as using without the equipment protection or direct shooting of the sun; or
9) No valid purchase invoice or warranty certificate; or
10) The Products are second-hand products.
Any quality problem with the accessories or other parts of the Products is not a condition for the return or change of the Products, and the User may solely request to replace the accessories with new ones, which shall be handled after verification by ZWO support team.
If the issue with your ZWO product was caused by certain damage (such as severe damage not covered by the 2-year warranty), you might have to pay the replacement value.
4. For the normal repair or replacement of the Products during the Warranty Period, the User will bear the return cost. When returning the Products, Users shall specify the actual reasons for the damage to the Products, and shall provide the corresponding valid certificates, such as pictures or videos, etc.
For the Products that need to be replaced after being confirmed by ZWO in writing, the User shall return the Products with the complete package, together with all accessories, manuals, etc., to the address designated by ZWO.
By sending back the product to ZWO, the User agrees to pay out-of-warranty fees that may arise during the repair process of the product. ZWO will send back the product after charging.
5. If a User encounters any problem during the use of ZWO Products, you may at any time contact ZWO for technical support via ZWO Support.
For the Products that need to be returned for after-sales service, ZWO will provide the corresponding RMA code for reference.
ZWO will not accept any products having no RMA code that have been returned privately without ZWO written confirmation.
6. If a User purchases the ZWO Products from a ZWO agent, the User may contact the ZWO agent directly for the relevant after-sales service.
Our website is continuously updated with the most recent camera drivers as well as software for DSO and planetary imaging. Please make sure the most recent Driver and software have been installed before you start shooting:
It is also recommended to read the Manuals first before shooting.
You must be logged in to post a comment.
Roberto (verified owner) – :
is the ASIair PLUS manual available? I can only find the PRO manual on the site..
0
0
sara.liu – :
Please find the manual in this link:
https://www.yuque.com/zwopkb/asiair
0
0
Bronco Oostermeyer – :
Since you support everything up to Canon 80D, when will you support the Canon 90D?
0
0
sara.liu – :
Already supports Canon 90D.
0
0
jorjazo (verified owner) – :
I ordered on Feb 17th, is there a shiping date already?
0
0
sara.liu – :
Sorry for keeping you waiting.
The next batch may be available around the beginning of April.
0
0
Alex Claus – :
I have some questions about what I can power from ASIAIR PLUS:
1. Can I power my ASI 533-MC PRO (cooling system) from one of the12 V outputs of ASIAIR PLUS ? If not, why?
2. Can I power my ASI 533-MC PRO (cooling system) from one of 12 the V outputs of ASIAIR PLUS and connect ASI 120 MM for guiding to one USB PORT of ASIAIR PLUS ?
3. I have “Celestron Powertank Lithium Pro LiFePO4 159Wh”. This external battery has 2 outputs. First: 12 V and 5A, second: 12V and 10A.
a) is it ok to use [12 V and 5A] output to power ASIAIR PLUS ?
b) is it ok to use [12 V and 10A] output to power ASIAIR PLUS ? Would a 12v 10A power supply by too much for ASIAIR PLUS?
My final hope is: to connect ASIAIR PLUS to my battery and from ASIAIR PLUS to power and connect my ASI 533 MC-PRO and guiding camera (ASI 120 MM).
So, Battery Celestron -> ASIAIR PLUS -> ASI 533 MC-PRO + guiding camera (ASI 120MM)?
Thanks!
0
0
chole le – :
Hello! Please contact our support(support@zwoptical.com). They have the expertise and resources to assist you effectively.
0
0
Andy Maelstaf – :
I would like to control both the ASIAIR plus/pro from inside the house. I can connect both ASIAIR plus/pro with my fixed home-network router, then the devices should get a dhcp address. Can the two devices be found on my phone when my phone is inside the house connected with my home wifi? (the setups are located approx. 50m in the garden).
And how about over internet? Would be nice to start a prepared plan when I’m not at home. Or is it possible to delay the start of a plan until it’s dark enough?
Thx!
0
0
Support@ZWO – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
0
0
chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
0
0
llavi01 – :
Hello,
I want to attach my ASIair Plus to my the William Optics Losmandy-Style Dovetail Plate but I need to get longer screws. Anyone knows what size I need to get? There are two types of holes in the bottom (a large one and two smaller ones on either sides) but I don’t know the sizes for each one of them. Just so you know, I am in the USA…. Any help would be greatly appreciated.
Kind regards,
llavi01
0
0
Support@ZWO – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
0
0
chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
0
0
Roberto (verified owner) – :
is it compatible with a Rainbow Astro RST-135 mount?
thank you
0
0
sara.liu – :
I think this list will be helpful to you.
https://www.yuque.com/zwopkb/asiair/compatible-mounts
0
0
Michael – :
My ASIAIR Plus is not going to targets. I’m using asi6200MM. I put in a target and the mount goes to the approximate location. There is no “stars detected” notice. The target box just disappears. My focus is good. I’m using the L filter. Can you help? The ASIAIR version is 1.8.3(9.12).
Thank you
0
0
chole le – :
Hello! We apologize for this inconvenience. Please contact our support(support@zwoptical.com). They have the expertise and resources to assist you effectively.
0
0
Jeremy – :
Question. Do you know when the Canon Rebel T8i will be added to the list of compatible DSLR cameras?
Thanks
0
0
sara.liu – :
Our AIR team are working on updating the support list, please keep an eye on our website.
0
0
George England – :
Does Asiair work with the original Celestron CG 5 GT mounts? I am finding info around the web that is saying it does but just want to confirm. Thank you.
0
0
sara.liu – :
GT series can use NexStar’s hand control.
0
0
Manuel – :
Dear all,
has anyone been able to test the Nikon D90 (with shutter cable)?
In the list of compatible cameras it is not tested yet and my purchase depends on it….
Thanks in advance.
0
0
chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
0
0
rmiller (verified owner) – :
What mounting options are available for the Plus? Does the DOVE-AIR work with it and are they still available?
0
0
sara.liu – :
We listed the mounts which are supported, here is the link for your information.
https://www.yuque.com/zwopkb/asiair/compatible-mounts
Yes, it works with the Plus, please click the link to get it:
https://astronomy-imaging-camera.com/product/zwo-dove-air-2
0
0
Chris Martin – :
Good evening or morning, I have a celestron avx mount that I need to use the handcontroller to connect to the asiair plus. Not a fan of it. I have a sky-watcher az-gti mount that I can connect directly to the asiair plus. And love it. Is there a celestron mount that can be directly connected to the asiair plus? And is there a sky-watcher equatorial mount, besides the az-gti, that can be directly connected to the asiair plus. Less devices means less cables. Or will there be a program update to the plus, to where a direct connection is possible to the celestron avx mount without the handcontroller. Thanks for you patience in reading my questions….
0
0
Marco Vincenzi – :
I would like to know if with ASIAIR PLUS, is possible to point towards specific coordinates (AR e DEC) or only objects included into the catalogs (Messier-NGC etc.) and besides if now is possible to make polar alignment even if Polar and in general North isn’t visible. Many thanks in advance. My best regards.
0
0
Support@ZWO – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
0
0
chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
0
0
Bryan Galisa – :
Does The Asiair Plus compatible with the Bresser Messier Exos-2 EQ Go-To Mount?
0
0
sara.liu – :
Please kindly find the support list for your reference.
https://www.yuque.com/zwopkb/asiair/compatible-mounts
0
0
llavi01 – :
Hello,
I would like to mount my ASIair Plus to my William Optics Losmandy-Style Dovetail Plate but I need to get longer bolts… Does anyone know what thread and size I need to get? The ones that comes with the shoe are too short. Any help will be appreciated.
Kind regards,
Llavi01
0
0
chole le – :
Hello! Please contact our support(support@zwoptical.com). They have the expertise and resources to assist you effectively.
0
0
llavi01 – :
Hello,
I want to attach my ASIair Plus to the William Optics Losmandy-Style Dovetail Plate but I need to get longer screws. Anyone knows what size I need to get? There are two types of screws that I can use but I don’t know the sizes for both. Just so you know, I am in the USA…. Any help would be greatly appreciated.
Kind regards,
llavi01
0
0
chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
0
0
Roberto – :
can the range / penetrance of the Asiair ( = distance from the tablet, ability to overcome physical barriers) be extended with some cable or additional device?
0
0
chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
0
0
Dan – :
I am disappointed that there is no way of modifying the minmo settings for autoguiding. This makes your otherwise great product unusable with many equatorial mounts. It would be great if you could unlock it.
0
0
bhcelt – :
A number of people are using the Bluestacks android emulator to run the ASIAIR App under Windows on a PC/laptop. Now with Windows 11, the new Windows Subsystem for Android (a virtual machine using Hyper-V) runs it directly without the need for an emulator. Does ZWO have any issues with doing so?
0
0
chole le – :
Hello! Is your issue resolved? If not, please email us at support@zwoptical.com with further details. If your issue has been resolved or if you have any other questions, feel free to contact us anytime. Thank you for your message and support!
0
0