ASIAIR Plus

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4.76 out of 5 based on 25 customer ratings
(148 customer reviews)

$299.00$547.00 $299.00$532.00

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SKU: ZWO ASIAIR-PLUS Category:

Product Description

1000-Plus_011000-Plus_021000-Plus_03(1)1000-Plus_041000-Plus_051000-Plus_061000-Plus_071000-Plus_081000-Plus_091000-Plus_101000-Plus_111000-Plus_121000-Plus_151000-Plus_161000-Plus_17 1000-Plus_18 1000-Plus_19 1000-Plus_20 1000-Plus_21 1000-Plus_22 1000-Plus_23 1000-Plus_241000-Plus_25[1] ASIAIR 支持的相机产品

Note:

Kindly note that the power adapter is not included, please click this link to buy a 12V power adapter. There are 4 different standards for different countries, please make sure you selected the correct adapter when placing the order.

https://astronomy-imaging-camera.com/product/acdc-adapter-12v-5a-for-cooled-cameras

For the manual, please click the link to get it:

https://www.yuque.com/zwopkb/asiair

Shipping

Fast Shipping: we will choose DHL, UPS, FedEx etc to deliver it. Usually you will get your package within 15-20 days.

  • Fast Shipping(amount ≧ 199USD) for free
  • Fast Shipping(amount < 199USD) : $30.00 (We do not provide free shipping from now on.)

Introduction

  1. It will take around 60-90 days for shipment via ePacket/China Post Registered Air Mail/EMS, which can’t be guaranteed due to force majeure. If you can’t get the air mail package after 2months, please let us know ASAP: info@zwoptical.com
  2. Customers from Brazil and Chile should leave a message to provide your CPF or CNPJ as your custom needs it.
  3. Customers from Russia need to provide the complete English name with three words as well as the English shipping address.

Tracking site

DGM: http://webtrack.dhlglobalmail.com/?locale=en-US

China air mail: http://www.17track.net/en

 

Tax

  • The price list on our website is USD without tax.
  • Please note that buyers are liable to pay tax involved, such as Import tax, VAT , customs handling fee, etc. The additional fees may be collected at time of delivery by courier.
  • For best local service we advise customers buy our cameras form local dealers.

Warranty and Return Policy

1. ZWO will provide a 2-year free warranty service (Warranty Period) for ZWO products purchased by Users from ZWO (“Products”) in accordance with this Policy, commencing on the day following receipt of the Products by Users. For ASIAIR Plus users, commencing on the day of device activation.

2. If a User encounters the following Dead on Arrival (DOA) and contacts ZWO within the corresponding time limit to issue the Product purchase invoice and relevant evidence, ZWO will provide door-to-door pick-up service and, as appropriate, after-sale replacement (or partial replacement), repair or return (or partial return) service for the following Products:
1) Product quality problem
Provided that a User detects a quality problem and contacts ZWO within 30 days after receipt of the Products, and ZWO support team confirms that the Products indeed have a quality problem or defect after their inspection, ZWO will provide free replacement service towards such Products;
2) Product transportation problem
Provided that a User finds obvious signs of bubbling, serious overstocking, or deformation on the outer package of the Products upon receipt of the Products, and provides ZWO with pictures of the outer package and proof of receipt within 3 days after receipt of such Products, ZWO support team will verify the actual shipper and determine the responsible party for such transportation problem. In the event that ZWO is the actual shipper, ZWO will be responsible for providing the relevant return or replacement service, however, if the Products are directly sold or transported to the User by an agent of ZWO, the agent will be responsible for providing the relevant return or replacement service.

3. If the Products are under the following circumstances, they are not within the scope of warranty service, ZWO may provide maintenance services to the Users:
1) The Warranty Period of the Products has expired; or
2) The Products are injected into liquid or affected by moisture or corrosion; or
3) The Products are damaged by an external force (such as the broken of the camera protection window glass, the deformation of the product shell, the broken of the USB port, etc.); or
4) Disassembling, repairing by a third party, refurbishment of the Products (such as downloading erroneous firmware) without the written authorization of ZWO; or
5) The product system is modified, or the maintenance notice is lost or changed; or
6) Product quality problem caused by installation not following the requirements or instructions for the Products; or
7) Physical damage or failure of the Products caused by the force majeure (such as strong vibration or extrusion such as flood, fire, earthquake, or thunder stroke); or
8)Damage caused by the improper User operation during the period of shooting or use, such as using without the equipment protection or direct shooting of the sun; or
9) No valid purchase invoice or warranty certificate; or
10) The Products are second-hand products.
Any quality problem with the accessories or other parts of the Products is not a condition for the return or change of the Products, and the User may solely request to replace the accessories with new ones, which shall be handled after verification by ZWO support team.
If the issue with your ZWO product was caused by certain damage (such as severe damage not covered by the 2-year warranty), you might have to pay the replacement value.

4. For the normal repair or replacement of the Products during the Warranty Period, the User will bear the return cost. When returning the Products, Users shall specify the actual reasons for the damage to the Products, and shall provide the corresponding valid certificates, such as pictures or videos, etc.
For the Products that need to be replaced after being confirmed by ZWO in writing, the User shall return the Products with the complete package, together with all accessories, manuals, etc., to the address designated by ZWO.
By sending back the product to ZWO, the User agrees to pay out-of-warranty fees that may arise during the repair process of the product. ZWO will send back the product after charging.

5. If a User encounters any problem during the use of ZWO Products, you may at any time contact ZWO for technical support via ZWO Support.

For the Products that need to be returned for after-sales service, ZWO will provide the corresponding RMA code for reference.
ZWO will not accept any products having no RMA code that have been returned privately without ZWO written confirmation.

6. If a User purchases the ZWO Products from a ZWO agent, the User may contact the ZWO agent directly for the relevant after-sales service.

Our website is always updated with the most recent camera drivers as well as software for DSO and planetary imaging. Please make sure the most recent driver and software has been installed before you start shooting:

It is also recommended to read the Manuals first before shooting.

Do you have question, answer or comment? Post here!

  1. Avatar

    (verified owner):

    recently I have got the “AIR Plus” works well except only one,

    12V output function is not work.

    How can I solve this problem?




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    :

    Hello
    Just wondering if you ever going to consider making ASIAir compatible with other motor focusers such as Moonlite? Although, I have one of my ASIAirs working with EAF focuser, I have a moonlite focuser attached to one of my scopes which I would love to run with ASiAir instead of the PC.
    Thank you
    Rodrigo




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      Hi Rodrigo,

      We do not have that plan yet.




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    Is the ASIAIR Plus compatible with the Olympus EM1 micro for thirds camera or the NIKON D200 please




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      They are not on the supporting list.




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    :

    I have iOptron Skytracker Pro, your webpage’s showed that can be supported on Asiair Plus from your list of supporting mount. But how can i coonect it? Because it has no ST4 port, just one micro-usb for charging. Could you please tell me how to connect it?
    Many Thanks!




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    :

    Is the ASIAIR Plus compatible with the Canon m5 and m50?
    thx.




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      They are not on the supporting list.




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    5 out of 5

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    Is the ASIAIR Plus compatible with Celestron AVX ?




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      Yes,it is.




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    hi~!

    Is the ASIAir compatible with Canon 200d2 ? not 200d. 200d2 !




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      No.




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    Is the ASIAIR Plus compatible with the Canon 200d2 ? not 200d




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      Not yet.




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    Bonjour, l’asiair est t’il compatible avec le SONY ALFA 7 III ? Merci.




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      No.




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    Is the plus compatible with Celestron CGX-L mount?




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    Is ASIAIR compatible with Canon RP cameras?




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      Yes, it is.




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    Is the ASIAir compatible with Canon M50 mirrorless cameras?




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      The Canon M50 mirrorless is not on the supporting list.




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  13. Avatar

    (verified owner):

    what are the specs of the antenna? mHz? dbi?




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      It’s 3dbi.




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  14. Avatar

    (verified owner):

    is the ASIair PLUS manual available? I can only find the PRO manual on the site..




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    Since you support everything up to Canon 80D, when will you support the Canon 90D?




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      Already supports Canon 90D.




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    3 out of 5

    (verified owner):

    I ordered on Feb 17th, is there a shiping date already?




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      Sorry for keeping you waiting.
      The next batch may be available around the beginning of April.




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  17. Avatar

    (verified owner):

    is it compatible with a Rainbow Astro RST-135 mount?
    thank you




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    Question. Do you know when the Canon Rebel T8i will be added to the list of compatible DSLR cameras?
    Thanks




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      Our AIR team are working on updating the support list, please keep an eye on our website.




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    Does Asiair work with the original Celestron CG 5 GT mounts? I am finding info around the web that is saying it does but just want to confirm. Thank you.




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      GT series can use NexStar’s hand control.




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  20. Avatar

    (verified owner):

    What mounting options are available for the Plus? Does the DOVE-AIR work with it and are they still available?




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