ASIAIR Plus

View Cart “desiccant tablets for cooled cameras” has been added to your cart.
Sale!
4.76 out of 5 based on 25 customer ratings
(148 customer reviews)

$299.00$547.00 $299.00$532.00

In stock!

Clear
SKU: ZWO ASIAIR-PLUS Category:

Product Description

1000-Plus_011000-Plus_021000-Plus_03(1)1000-Plus_041000-Plus_051000-Plus_061000-Plus_071000-Plus_081000-Plus_091000-Plus_101000-Plus_111000-Plus_121000-Plus_151000-Plus_161000-Plus_17 1000-Plus_18 1000-Plus_19 1000-Plus_20 1000-Plus_21 1000-Plus_22 1000-Plus_23 1000-Plus_241000-Plus_25[1] ASIAIR 支持的相机产品

Note:

Kindly note that the power adapter is not included, please click this link to buy a 12V power adapter. There are 4 different standards for different countries, please make sure you selected the correct adapter when placing the order.

https://astronomy-imaging-camera.com/product/acdc-adapter-12v-5a-for-cooled-cameras

For the manual, please click the link to get it:

https://www.yuque.com/zwopkb/asiair

Shipping

Fast Shipping: we will choose DHL, UPS, FedEx etc to deliver it. Usually you will get your package within 15-20 days.

  • Fast Shipping(amount ≧ 199USD) for free
  • Fast Shipping(amount < 199USD) : $30.00 (We do not provide free shipping from now on.)

Introduction

  1. It will take around 60-90 days for shipment via ePacket/China Post Registered Air Mail/EMS, which can’t be guaranteed due to force majeure. If you can’t get the air mail package after 2months, please let us know ASAP: info@zwoptical.com
  2. Customers from Brazil and Chile should leave a message to provide your CPF or CNPJ as your custom needs it.
  3. Customers from Russia need to provide the complete English name with three words as well as the English shipping address.

Tracking site

DGM: http://webtrack.dhlglobalmail.com/?locale=en-US

China air mail: http://www.17track.net/en

 

Tax

  • The price list on our website is USD without tax.
  • Please note that buyers are liable to pay tax involved, such as Import tax, VAT , customs handling fee, etc. The additional fees may be collected at time of delivery by courier.
  • For best local service we advise customers buy our cameras form local dealers.

Warranty and Return Policy

1. ZWO will provide a 2-year free warranty service (Warranty Period) for ZWO products purchased by Users from ZWO (“Products”) in accordance with this Policy, commencing on the day following receipt of the Products by Users. For ASIAIR Plus users, commencing on the day of device activation.

2. If a User encounters the following Dead on Arrival (DOA) and contacts ZWO within the corresponding time limit to issue the Product purchase invoice and relevant evidence, ZWO will provide door-to-door pick-up service and, as appropriate, after-sale replacement (or partial replacement), repair or return (or partial return) service for the following Products:
1) Product quality problem
Provided that a User detects a quality problem and contacts ZWO within 30 days after receipt of the Products, and ZWO support team confirms that the Products indeed have a quality problem or defect after their inspection, ZWO will provide free replacement service towards such Products;
2) Product transportation problem
Provided that a User finds obvious signs of bubbling, serious overstocking, or deformation on the outer package of the Products upon receipt of the Products, and provides ZWO with pictures of the outer package and proof of receipt within 3 days after receipt of such Products, ZWO support team will verify the actual shipper and determine the responsible party for such transportation problem. In the event that ZWO is the actual shipper, ZWO will be responsible for providing the relevant return or replacement service, however, if the Products are directly sold or transported to the User by an agent of ZWO, the agent will be responsible for providing the relevant return or replacement service.

3. If the Products are under the following circumstances, they are not within the scope of warranty service, ZWO may provide maintenance services to the Users:
1) The Warranty Period of the Products has expired; or
2) The Products are injected into liquid or affected by moisture or corrosion; or
3) The Products are damaged by an external force (such as the broken of the camera protection window glass, the deformation of the product shell, the broken of the USB port, etc.); or
4) Disassembling, repairing by a third party, refurbishment of the Products (such as downloading erroneous firmware) without the written authorization of ZWO; or
5) The product system is modified, or the maintenance notice is lost or changed; or
6) Product quality problem caused by installation not following the requirements or instructions for the Products; or
7) Physical damage or failure of the Products caused by the force majeure (such as strong vibration or extrusion such as flood, fire, earthquake, or thunder stroke); or
8)Damage caused by the improper User operation during the period of shooting or use, such as using without the equipment protection or direct shooting of the sun; or
9) No valid purchase invoice or warranty certificate; or
10) The Products are second-hand products.
Any quality problem with the accessories or other parts of the Products is not a condition for the return or change of the Products, and the User may solely request to replace the accessories with new ones, which shall be handled after verification by ZWO support team.
If the issue with your ZWO product was caused by certain damage (such as severe damage not covered by the 2-year warranty), you might have to pay the replacement value.

4. For the normal repair or replacement of the Products during the Warranty Period, the User will bear the return cost. When returning the Products, Users shall specify the actual reasons for the damage to the Products, and shall provide the corresponding valid certificates, such as pictures or videos, etc.
For the Products that need to be replaced after being confirmed by ZWO in writing, the User shall return the Products with the complete package, together with all accessories, manuals, etc., to the address designated by ZWO.
By sending back the product to ZWO, the User agrees to pay out-of-warranty fees that may arise during the repair process of the product. ZWO will send back the product after charging.

5. If a User encounters any problem during the use of ZWO Products, you may at any time contact ZWO for technical support via ZWO Support.

For the Products that need to be returned for after-sales service, ZWO will provide the corresponding RMA code for reference.
ZWO will not accept any products having no RMA code that have been returned privately without ZWO written confirmation.

6. If a User purchases the ZWO Products from a ZWO agent, the User may contact the ZWO agent directly for the relevant after-sales service.

Our website is always updated with the most recent camera drivers as well as software for DSO and planetary imaging. Please make sure the most recent driver and software has been installed before you start shooting:

It is also recommended to read the Manuals first before shooting.

Do you have question, answer or comment? Post here!

  1. Avatar

    :

    will you add Sony A7, A9 and A1 series mirrorless to asiair plus or pro next update firmware? It’s long long time to wait for.
    Thx




    1



    0
    • Avatar

      :

      We do not have that plan yet.




      0



      1
  2. Avatar

    (verified owner):

    Any information on the next shipping dates? My order was done in march 30.




    0



    0
    • Avatar

      :

      A small batch arrived, we will arrange orders gradually.




      0



      0
  3. Avatar
    5 out of 5

    :

    I love my ASIAIR Plus and especially that new features keep getting added, like the Sky Atlas! Great work, ZWO. Only feature request I have is to add the flag when making the iOS version to also support M1 Macs; this should be more or less trivial to do and would allow me to run the app easily on my Apple laptop.

    Keep up the good work.




    0



    0
    • Avatar

      :

      Thanks for your support; D
      I will convey it to our devs.




      0



      0
  4. Avatar

    :

    Hello, a few days ago I updated the Operating System of my ASIAIR PRO to version 1.9 (9.53). Since that time the Operating System shows a big issue. It is only possible to take continously 6 or 7 photos. Then shooting stops and the Operating System stops and does not react any longer. When pressing the shooting button it will start again. When using Autorun the same problem occurs. After 6 or 7 exposures the display will show: “Exposure failed – the Autorun stopped” .
    I also tried a new SD-card but that did not help either.
    With the older version 1.8.2 everything worked fine !!! Please help me. Thank You very much.




    0



    0
  5. Avatar

    :

    Hello.I was wondering why this product is made in such limited quantities when is plain to see that is very requested by the consumers?
    The second question is when will the next batch be available?I wanted to buy an Asiair plus from a retailer in europe where it stated that it will be available form 01.05.2022.Now they’ve changed the availability to 01.09.2022 🙁




    0



    0
    • Avatar

      :

      Deeply sorry for keeping you waiting.
      We really want to make the ASIAIR Plus available, now we are working hard to solve the problem of the supply chain.
      Thanks for your understhanding in advance; )




      0



      0
  6. Avatar

    :

    Is it compatible with an EXOS-2GT mount?




    0



    0
  7. Avatar

    :

    Can you tell me if you can connect a micro four thirds camera, like the Olympus EM1 camera please.




    0



    0
    • Avatar

      :

      Not yet.




      0



      0
  8. Avatar

    :

    Any plans to add support for Olympus cameras?




    0



    0
    • Avatar

      :

      Not yet.




      0



      0

Add new