ZWO AM5 Harmonic Equatorial Mount

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$49.00$2,348.00

  • Support ASCOM, compatible with lx200.
  • In stock!
  • Due to the big size, AM5 and tripod would be shipped in a separate package.
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SKU: ZWO AM5 Category:

Product Description

0102  03040509101112131517

*Note: The recommended operating voltage for the ZWO Harmonic Equatorial Mount is 12V. When the actual input voltage is below 10.8V, the mount will emit a beeping alarm to indicate under-voltage condition. To ensure proper functioning of the equipment, we recommend using the official ZWO power adapter and an appropriately sized power cable.

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Read more: https://astrobackyard.com/zwo-am5-review/
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Shipping & Delivery

Fast Shipping: we will choose DHL, UPS, FedEx etc to deliver it. Usually you will get your package within 15-20 days.

  • Fast Shipping(amount ≧ 199USD) for free
  • Fast Shipping(amount < 199USD) : $30.00 (We do not provide free shipping from now on.)

Introduction

  1. It will take around 60-90 days for shipment via ePacket/China Post Registered Air Mail/EMS, which can’t be guaranteed due to force majeure. If you can’t get the air mail package after 2months, please let us know ASAP: info@zwoptical.com
  2. Customers from Brazil and Chile should leave a message to provide your CPF or CNPJ as your custom needs it.
  3. Customers from Russia need to provide the complete English name with three words as well as the English shipping address.

Tracking site

DGM: http://webtrack.dhlglobalmail.com/?locale=en-US

China air mail: http://www.17track.net/en

 

Tax

  • The price list on our website is USD without tax.
  • Please note that buyers are liable to pay tax involved, such as Import tax, VAT , customs handling fee, etc. The additional fees may be collected at time of delivery by courier.
  • For best local service we advise customers buy our cameras from local dealers.

 

Warranty & Return

1. ZWO hereby declares that it will provide customers with a warranty period of 2 years for ZWO branded products (excluding APO), as per this policy. APO products will be covered by a 1-year free warranty service, starting from the day following the receipt of the product by the customer. For ASIAIR Plus users, the warranty period will commence from the day of device activation.

2. If a User encounters the following Dead on Arrival (DOA) and contacts ZWO within the corresponding time limit to issue the Product purchase invoice and relevant evidence, ZWO will provide door-to-door pick-up service and, as appropriate, after-sale replacement (or partial replacement), repair or return (or partial return) service for the following Products:
1) Product quality problem
Provided that a User detects a quality problem and contacts ZWO within 30 days after receipt of the Products, and ZWO support team confirms that the Products indeed have a quality problem or defect after their inspection, ZWO will provide free replacement service towards such Products;
2) Product transportation problem
Provided that a User finds obvious signs of bubbling, serious overstocking, or deformation on the outer package of the Products upon receipt of the Products, and provides ZWO with pictures of the outer package and proof of receipt within 3 days after receipt of such Products, ZWO support team will verify the actual shipper and determine the responsible party for such transportation problem. In the event that ZWO is the actual shipper, ZWO will be responsible for providing the relevant return or replacement service, however, if the Products are directly sold or transported to the User by an agent of ZWO, the agent will be responsible for providing the relevant return or replacement service.

3. If the Products are under the following circumstances, they are not within the scope of warranty service, ZWO may provide maintenance services to the Users:
1) The Warranty Period of the Products has expired; or
2) The Products are injected into liquid or affected by moisture or corrosion; or
3) The Products are damaged by an external force (such as the broken of the camera protection window glass, the deformation of the product shell, the broken of the USB port, etc.); or
4) Disassembling, repairing by a third party, refurbishment of the Products (such as downloading erroneous firmware) without the written authorization of ZWO; or
5) The product system is modified, or the maintenance notice is lost or changed; or
6) Product quality problem caused by installation not following the requirements or instructions for the Products; or
7) Physical damage or failure of the Products caused by the force majeure (such as strong vibration or extrusion such as flood, fire, earthquake, or thunder stroke); or
8)Damage caused by the improper User operation during the period of shooting or use, such as using without the equipment protection or direct shooting of the sun; or
9) No valid purchase invoice or warranty certificate; or
10) The Products are second-hand products.
Any quality problem with the accessories or other parts of the Products is not a condition for the return or change of the Products, and the User may solely request to replace the accessories with new ones, which shall be handled after verification by ZWO support team.
If the issue with your ZWO product was caused by certain damage (such as severe damage not covered by the 2-year warranty), you might have to pay the replacement value.

4. For the normal repair or replacement of the Products during the Warranty Period, the User will bear the return cost. When returning the Products, Users shall specify the actual reasons for the damage to the Products, and shall provide the corresponding valid certificates, such as pictures or videos, etc.
For the Products that need to be replaced after being confirmed by ZWO in writing, the User shall return the Products with the complete package, together with all accessories, manuals, etc., to the address designated by ZWO.
By sending back the product to ZWO, the User agrees to pay out-of-warranty fees that may arise during the repair process of the product. ZWO will send back the product after charging.

5. If a User encounters any problem during the use of ZWO Products, you may at any time contact ZWO for technical support via ZWO Support.

For the Products that need to be returned for after-sales service, ZWO will provide the corresponding RMA code for reference.
ZWO will not accept any products having no RMA code that have been returned privately without ZWO written confirmation.

6. If a User purchases the ZWO Products from a ZWO agent, the User may contact the ZWO agent directly for the relevant after-sales service.

Our website is continuously updated with the most recent camera drivers as well as software for DSO and planetary imaging. Please make sure the most recent Driver and software have been installed before you start shooting:

It is also recommended to read the Manuals first before shooting.

Do you have question, answer or comment? Post here!

  1. Avatar

    :

    What are the dimensions and the price of the “heightening part” and when will it be available?

    What is the interface to a tripod? Is it standard 3/8″ threaded hole as used in photography?

    What are the dimensions of the tripod?




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    1: Will the counter balance shaft be included?
    2: My optical train weighs 12kg exactly. What loss of accuracy would it have so close to the 13kg max without a counter balance?




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      1. Thanks, we will consider.
      2. We tested that load capacity up to 13kgs.




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    What is load rating of the new tripod ?




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    Will the mount be able to be left set up with a telescope without power or would the RA/DEC axis be loose without power?




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      AM5 comes with safe brake.




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  5. Avatar

    :

    In the advertising, you said that and image scale of 1 arc sec per pixel reaches the limit of the mount. If I wanted to use a 2600MM camera with a 6″ Maksutov Cassegrain telescope, you’re basically saying I can’t because the pixel scale is going to be something like 0.52. Is that correct?
    Why then, with a C11 which has a focal length of 2,794mm and a pixel size of 5.8um on a 482 camera, I should be getting a pixel scale of 0.43, which is less than the 0.52 of the Mak-Cass. Did I misunderstand your literature? Could you please explain that? The 2600MM with my WIlliam Optics 73mm would give me a pixel scale of 1.8.
    I really am confused over what you’re saying as far as the limitations on this mount and what kind of telescope/camera setup I could be using on it.




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      Equipment collocation with 0.52 picel scale is not a good choice, 1.8 pixel scale is good.




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    Will it have a counter weight option just in case things get a bit unbalanced?




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      Thanks for your suggestion, we will consider.




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  7. Avatar

    (verified owner):

    The website isn’t very clear, does the pier extension come with the tripod, or early adopter sale by chance?




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      Thanks for your suggestion. We will update more information asap.




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    Will this new mount be controlled by alternative acquisition systems like Nina?




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      Yes;-)




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    Looks interesting, but where could counterweights be attached? Which diameter for the counterweight bar? Not deducible from pictures.




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      We will consider it.




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    Hi, in the preorder offer with the tripod does come also the heightening tube ? No option for the counterweight? Do you charge the card immediately or when you ship? Thanks




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      More details are pending, please wait for our page infomation updating;-)




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    Does the mount ship with counterweight and bar?




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      AM5 mount do not attach counterweight.




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    Will The half pier in the pictures be included in the tripod kit?




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      We will release optional extender pier items later.




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    I know that balance is not so critical on underloaded harmonic drive designs, but just wondering if there are clutch release mechanisms for the RA and DEC drives on the AM5 mount?




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      AM5 is mechanical zeroing structure.




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  14. Avatar

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    Very exciting! And thanks for making harmonic drive more affordable! Can we expect (as usual) that ZWO will provide cables and related accessories? Like a cable that will connect from the ASIAIR PRO to this new AM5 mount? Basically, what is in the box?




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      You can get the right cable from ASIAIR product box to AM5.




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    How much power does the AM5 mount use?




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      12V




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  16. Avatar

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    Hi!
    Is there a promotion code for ordering the AM5 mount early?
    I Would like to order one if so.
    Thank you
    Al
    fairnot@snet.net




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      We provide the early bird discount till 31th Jan;-)




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    Does the mount support ASCOM for use with PC control?




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      Yes, it supports




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    Is it suitable for astrophotography with 20kg payload? Or is this upper limit applies only for visual observations?




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      Yes,AM5 is suitale for 20kg equipments with counterweight.




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    What happens to the laser pointer if I order from Japan? In Japan, sales of laser pointers that exceed Class 2 are regulated, and in the future, simple possession may also be regulated.




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      Thanks for letting us know, We considert to provide one version without laser;)




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  20. Avatar

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    Does it come with counterweight bar for heavy payload?. I have a C11 with hyperstar, camera and accesories.
    Thanks.




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      Yes, C11 can work with AM5 mount.




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