$49.00–$2,348.00
*Note: The recommended operating voltage for the ZWO Harmonic Equatorial Mount is 12V. When the actual input voltage is below 10.8V, the mount will emit a beeping alarm to indicate under-voltage condition. To ensure proper functioning of the equipment, we recommend using the official ZWO power adapter and an appropriately sized power cable.
Read more: https://astrobackyard.com/zwo-am5-review/
Fast Shipping: we will choose DHL, UPS, FedEx etc to deliver it. Usually you will get your package within 15-20 days.
Introduction
Tracking site
DGM: http://webtrack.dhlglobalmail.com/?locale=en-US
China air mail: http://www.17track.net/en
1. ZWO hereby declares that it will provide customers with a warranty period of 2 years for ZWO branded products (excluding APO), as per this policy. APO products will be covered by a 1-year free warranty service, starting from the day following the receipt of the product by the customer. For ASIAIR Plus users, the warranty period will commence from the day of device activation.
2. If a User encounters the following Dead on Arrival (DOA) and contacts ZWO within the corresponding time limit to issue the Product purchase invoice and relevant evidence, ZWO will provide door-to-door pick-up service and, as appropriate, after-sale replacement (or partial replacement), repair or return (or partial return) service for the following Products:
1) Product quality problem
Provided that a User detects a quality problem and contacts ZWO within 30 days after receipt of the Products, and ZWO support team confirms that the Products indeed have a quality problem or defect after their inspection, ZWO will provide free replacement service towards such Products;
2) Product transportation problem
Provided that a User finds obvious signs of bubbling, serious overstocking, or deformation on the outer package of the Products upon receipt of the Products, and provides ZWO with pictures of the outer package and proof of receipt within 3 days after receipt of such Products, ZWO support team will verify the actual shipper and determine the responsible party for such transportation problem. In the event that ZWO is the actual shipper, ZWO will be responsible for providing the relevant return or replacement service, however, if the Products are directly sold or transported to the User by an agent of ZWO, the agent will be responsible for providing the relevant return or replacement service.
3. If the Products are under the following circumstances, they are not within the scope of warranty service, ZWO may provide maintenance services to the Users:
1) The Warranty Period of the Products has expired; or
2) The Products are injected into liquid or affected by moisture or corrosion; or
3) The Products are damaged by an external force (such as the broken of the camera protection window glass, the deformation of the product shell, the broken of the USB port, etc.); or
4) Disassembling, repairing by a third party, refurbishment of the Products (such as downloading erroneous firmware) without the written authorization of ZWO; or
5) The product system is modified, or the maintenance notice is lost or changed; or
6) Product quality problem caused by installation not following the requirements or instructions for the Products; or
7) Physical damage or failure of the Products caused by the force majeure (such as strong vibration or extrusion such as flood, fire, earthquake, or thunder stroke); or
8)Damage caused by the improper User operation during the period of shooting or use, such as using without the equipment protection or direct shooting of the sun; or
9) No valid purchase invoice or warranty certificate; or
10) The Products are second-hand products.
Any quality problem with the accessories or other parts of the Products is not a condition for the return or change of the Products, and the User may solely request to replace the accessories with new ones, which shall be handled after verification by ZWO support team.
If the issue with your ZWO product was caused by certain damage (such as severe damage not covered by the 2-year warranty), you might have to pay the replacement value.
4. For the normal repair or replacement of the Products during the Warranty Period, the User will bear the return cost. When returning the Products, Users shall specify the actual reasons for the damage to the Products, and shall provide the corresponding valid certificates, such as pictures or videos, etc.
For the Products that need to be replaced after being confirmed by ZWO in writing, the User shall return the Products with the complete package, together with all accessories, manuals, etc., to the address designated by ZWO.
By sending back the product to ZWO, the User agrees to pay out-of-warranty fees that may arise during the repair process of the product. ZWO will send back the product after charging.
5. If a User encounters any problem during the use of ZWO Products, you may at any time contact ZWO for technical support via ZWO Support.
For the Products that need to be returned for after-sales service, ZWO will provide the corresponding RMA code for reference.
ZWO will not accept any products having no RMA code that have been returned privately without ZWO written confirmation.
6. If a User purchases the ZWO Products from a ZWO agent, the User may contact the ZWO agent directly for the relevant after-sales service.
Our website is continuously updated with the most recent camera drivers as well as software for DSO and planetary imaging. Please make sure the most recent Driver and software have been installed before you start shooting:
It is also recommended to read the Manuals first before shooting.
You must be logged in to post a comment.
AA – :
Will the mount provided wifi replace the need for ASIAIR?
You mentioned that you do not recommend to use the telescope with focal lengths more than 900mm. Is it without guiding or even with guiding it is not suitable for higher focal lengths?
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Memory Ji – :
AM5 mount can be connected by ASIAIR. Regards the ‘900mm’, we will share more in the future.
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Agustin Zamora – :
In the description it is stated that it has a load capacity of 13 kg without counterweight and 20 kg with counterweight but these are not shown anywhere, does it come with counterweight kit? and if not, can I get this accesorie later?
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Memory Ji – :
Not available now. we will consider it.
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Philipp – :
A built in camera for polar alignment instead of a laser would be more useful. As well an already built in ASIAIR with all its connections would be great.
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Memory Ji – :
Thanks for your suggestion.
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Wojciech Madry – :
This looks super interesting!
Two questions:
– You are suggesting not exceeding 900mm focal length. Is that for UNGUIDED performance, or even a guided one? I am considering this mount for a Celestron 9.25 EdgeHD telescope for DSO.
– You mention the brake for RA axis but not for DEC. Is that an omission or does the power-out breaking only work for one axis?
Thank you, I really hope this is the mount I have been looking for!
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Memory Ji – :
-The guiding accuracy is 0.5-0.8″ .
-Yes, Only RA axis. DEC brake is not necessary.
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Ed – :
I do not understand: “AM5 is mechanical zeroing structure”. Should I estimate the balance point of a long refractor telescope before mounting it on the AM5?
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Memory Ji – :
Yes, Please try to balance when using long refractor telescope.
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Jeremy Evans – :
What app will control this? Will the app work without the ASIAIR Plus Wireless Imaging Controller or is this required for GOTO functions?
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Memory Ji – :
We will have AM5 app for control.
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Paul – :
Is there anything special about the tripod connection? Will the AM5 mount work with most tripods through a half inch (or 3/8 inch) bolt? Is the tripod you offer typical in this respect?
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Memory Ji – :
Yes, here is the link of TC40 tropod:https://astronomy-imaging-camera.com/product/zwo-tc40-carbon-fiber-pipe-tripod
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cyberboss – :
How much is load capacity for AZ mode?
What counterweight shafts it can accept?
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Memory Ji – :
13kgs without counterweight. counterweight is pending.
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Terry – :
Whats the size of counter weight bar have to be to screw in?
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Memory Ji – :
M12 screw works.
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John – :
What total RMS error are you getting in PHD2 with a 15 lbs load?
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Memory Ji – :
RMS error will not affected by load.
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Shyuan – :
If I place an order now, will my credit card be charged now or when AM5 is shipped in April?
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Memory Ji – :
Credit card will be charged now.
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Tom Harvey (verified owner) – :
Can I use the mount from my Mac with INDI drivers? Can I control the mount with an iPhone or iPad?
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Memory Ji – :
Yes. You can control AM5 with ASIAIR, or use your Phone as a hand controller.
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Norbert – :
Don’t fully understand weight capacity in terms of counterweight or no counterweight. If you had a 1 Kg counterweight would total capacity of remainin equipment be 19 Kg. Need clarification of capacity. my OTA alone weighs 12 Kg.
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Memory Ji – :
The weight capacity not includes counterweight.
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mathieu.carbou – :
1) Is it possible to have more pictures of the product and accessories ?
2) Where the counterweight would be attached and how ?
3) What are the tripod specs ?
4) In case the counterweights are not used, and the telescope + gear tends to lean on the left or right edge, would the tripod be sturdy / large enough to avoid all the gear to shift and fall ?
Thank you for all these answers! Great product at great price!
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Memory Ji – :
Thanks for your suggestions and like. You can find the information of tripod from accessories page. Counterweight and more will be considered later.
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Claus – :
Restrictions: for the delivery, simply unplug the laser cable. So the user can modify the functionality, if he want. This mound will be great for travelling, and if you in countries without restrictions you can activate it.
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Memory Ji – :
Thanks for your suggestion.
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Claus – :
If the independent user tests of this are good, I will definitely buy one. Good is, ZWO used a built in safety clutch.
I would love to have this laser feature for quick and dirty PA. To prevent problems in countries with restrictions, I would recommend to make the functionality for the laser as a “user modification”. It could be a (missing) screw pressing a micro switch, the user needs to turn in to make the laser on/off switch on the outside working. So the responsibility for the laser is not by the manufacturer, and the customer can customize the product when he travels around to meet the local rules.
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Memory Ji – :
The Laser function will be removed from the first edition of AM5.
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chenbang1997 (verified owner) – :
How many years of warranty service do you provide? And what is the return policy
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sara.liu – :
Please kindly find the warranty and return policy in the Shipping and Warranty tap of product page.
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Mahesh – :
Will it support EQMOD?
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Memory Ji – :
Yes
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thierry vanmechelen – :
could the mount be adapted on a berlerbach tripod used with a vixen gpd ?
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Memory Ji – :
AM5 requested tripod with 3/8″ scure lock.
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thierry vanmechelen – :
could the mount be adapted on a berlerbach tripod used with a vixen gpd ?
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